Choices = Headaches, 2

Customers

Customers Don’t Know What They Want. Stop Expecting Customers to Know What They Want. It’s just never going to happen. Get over it.

– The Iceberg Secret, Revealed

– Joel Spolsky

Don’t ask directly “What do you want?”

because this question gives a customer too many (infinite) choices.

— Me@2011.07.12

2011.07.14 Thursday (c) All rights reserved by ACHK

全新解答

潛移默化 | 掌上電腦 2

用掌上電腦還有額外的一個好處。

日常生活中,有時,有某些情形,我會感到很疑惑。但是,部分時候,我會立刻想到答案,而那個答案又是全新的:我自己從來沒有想過,亦未曾聽過別人講過。

我的習慣是,如果那個解答是「十分不明顯」的,我就會把它紀錄在掌上電腦中,以便我在日後可以時常反覆應用,或者推介給朋友。

還有,當一句做人道理,你閱讀得足夠多次和足夠頻密時,你就會把它輸入了你的潛意識:在日常處世有需要用到它時,它會自動彈出來。

— Me@2011.07.14

2011.07.14 Thursday (c) All rights reserved by ACHK